LEGAL STATEMENTS / PRIVACY / TERMS AND CONDITIONS
We are Bridger Packaging, a division of Duncan Print Group Limited, a private limited company registered in England and Wales with registered number 3275801 and VAT number 228820166. Our registered office is at Broadwater House, 1 Mundells, Welwyn Garden City, Hertfordshire, AL7 1EU.
We also have available on our website our Standard Conditions of Contract to view or download.
If you have any queries about the products and services that we offer please call us on 01462 636465, email us at firstname.lastname@example.org or fill in the contact form here.
Changes to our site
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Links to our website
Misuse of our website
Jurisdiction and law
Bridger Packaging are committed to protecting and respecting your privacy.
This policy, together with our Terms of Website Use and any other documents referred to on it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, you are accepting and consenting to the practices described in this policy.
“Personal data” is information relating to you as a living, identifiable individual.
For the purposes of applicable data protection law, Bridger Packaging are the controller of any personal data collected from you on the website or otherwise for the purpose of conducting or developing our business with you.
Information we may we hold about you
Information you provide
- by filling in forms (for example, a ‘Contact Us’ form) on our website or at a trade show or anywhere else we conduct business
- by downloading documentation from our website
- by subscribing to newsletters or other communications
- by communicating with us by phone, personal contact, letter, e-mail or otherwise using our contact details
- by presenting your business card to us
- by applying for a job, work placement or internship
- by completing relevant forms, or supplying data that we require in order to run our payroll and Management Information Systems, if you become an employee.
This information may be required to enter into an employment contract with you or provide goods and services at your request, and failure to provide any information may result in our inability to provide requested services or products, or consider your application for employment.
Information we collect automatically
- your domain
- your IP address
- your date, time and duration of your visit
- your browser type, browser plug-ins and their versions
- your operating system
- your page visits
- products you viewed or searched for
- page interaction information (such as scrolling, clicks and mouse-overs)
- information from third parties
- other information about your computer or device
- internet traffic.
We may also generate personal data about you in connection with our work for you or in connection with marketing activity. Our marketing systems record information such as your contact details, your interactions with us and with marketing emails (e.g. which marketing emails you have opened or what links you have accessed).
When you visit our website, our server will automatically record your IP address and the time and duration of your visit. We may use the information we collect about your interactions with our website to tailor our marketing communications to those areas that we consider are most likely to interest you (“profiling”).
If you attend our factory or offices, we may hold images captured by our CCTV cameras. You may view our CCTV policy here.
The purposes and legal basis for processing your personal data
All processing (i.e. use) of your personal data is justified by a “condition” for processing. In the majority of cases, processing will be justified on the basis that:
- the processing is necessary to perform a contract with you or take steps to enter into a contract at your request, such as providing requested services
- the processing is necessary for us to comply with a relevant legal obligation, such as accounting for our sales of products
- the processing is in our legitimate interests, subject to your interests and fundamental rights, and notably our legitimate interest in using supplier, customer and website user data to conduct and develop our business activities with them and with others, such as by sending updates to customers about products they have purchased, or asking customers to respond to product surveys
- you have consented to the processing, for those rare situations where we may rely on your consent to justify our processing of your personal data.
- to conduct and develop our business with you and with others
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
- to engage you about events, promotions, the website and our products and services
- to provide you with documentation or communications which you have requested
- to correspond with users to resolve their queries or complaints
- to provide you with any services or products you request
- to provide you with information about goods and services we feel may be of interest to you
- to send you marketing communications, where it is lawful for us to do so
- to protect and ensure safety of the website, our confidential and proprietary information, and our employees
- to manage, protect against and investigate fraud, risk exposure, claims and other liabilities, including but not limited to violation of our contract terms or laws or regulations
- support and manage a recruitment, work placement or internship process, including considering applications and making offers
- for the purposes of administering our employees including payroll, pension provision and other human resource activities
- to operate, evaluate, maintain, improve and develop the website (including by monitoring and analysing trends, access to, and use of the website for advertising and marketing
- to ensure that content from our site is presented in the most effective manner for you and for your computer
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer
- as part of our efforts to keep our site safe and secure.
Who will see or use your data and who might we share it with
We may from time to time appoint third party service providers (who will operate under our instructions) to assist us in providing information, products or services to you, in conducting and managing our business, or in managing and improving our products, services or the website. We may share your personal data with these affiliates and third parties to perform services that the third parties have been engaged by us to perform on our behalf, subject to appropriate contractual restrictions and security measures, or if we believe it is reasonably necessary to prevent harm or loss, or it believes that the disclosure will further an investigation of suspected or actual illegal activities.
We may share your personal data with third parties in connection with potential or actual sale of our company or any of our assets, in which case personal data held by us about our users may be one of the transferred assets. Otherwise we will not sell or rent your personal data to third parties or share your data for marketing purposes.
Transfer of your data to other countries
Where data is being transferred outside of the European Economic Area, we will take steps to ensure that your personal data is adequately protected in accordance with UK legal requirements. Where we are in a contractual relationship with the recipient, such protection will normally consist at minimum of appropriate contractual protections agreed between us and the recipient.
Retention of your personal data
Your rights over your data and queries on how we use your information
to obtain a copy of your personal data together with information about how and on what basis that personal data is processed
to rectify inaccurate personal data (including the right to have incomplete personal data completed)
to erase your personal data (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed)
to restrict processing of your personal data where:
the accuracy of the personal data is contested
the processing is unlawful but you object to the erasure of the personal data
we no longer require the personal data, but it is still required by you for the establishment, exercise or defence of a legal claim
you have objected to processing on the basis of our legitimate interests
to port your data in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you
to withdraw your consent to our processing of your personal data (where that processing is based on your consent)
to obtain, or see a copy of the appropriate safeguards under which your personal data is transferred to a third country or international organization.
In addition to the above rights, you have the right to object, on grounds relating to your particular situation, at any time to any processing of your personal data which we have justified on the basis of a legitimate interest (as opposed to your consent, or to perform a contract with you). You also have the right to object at any time to any processing of your personal data for direct marketing purposes.
In relation to all of these rights, please contact us using the details given above. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your request within all applicable time frames.
If you believe that we have not complied with any of our obligations under data protection laws in the UK, please let us know using the contact details shown above. You have the right to lodge a complaint with the Information Commissioner’s Office.
Our Terms and Conditions constitute the entire agreement between the parties and supersede any previous agreements, warranties, representations, undertakings or understandings between the parties and may not be varied except in writing.
Details can be found here.